CQS Business Continuity Policy/Plan

Each firm accredited by CQS is obligated to develop its own business continuity plan (BCP) to guarantee seamless service provision to conveyancing clients. The challenges brought about by the Covid-19 would have rigorously tested previous plans. It is imperative to reevaluate the firm’s business continuity plan in light of the unique challenges faced by each practice.

It is crucial not to simply buy a CQS business continuity plan template (BCP) without bespoke customisation. The plan must accurately reflect your operations, risks, and resources. Taking an active role in crafting the BCP is essential, as CQS will hold the firm’s SRO accountable. Details from your Professional Indemnity Insurance application, such as the ratio, mix, and balance of key personnel, should be integrated into your BCP. It should go beyond outlining actions in case of office destruction and serve as a comprehensive reflection of your operational dynamics.

Considering the increasing prevalence of ransomware and other cyber-attacks, it is crucial to carefully consider how to handle a complete data loss and under what circumstances it would be acceptable to consider paying a ransom. For accredited firms, it is vital to review their CQS business continuity plan at least annually.

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