Category: CQS Policy Templates
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Sanctions regime – Why firm-wide risk assessments are a must
The firm-wide risk assessment serves the crucial purpose of identifying potential vulnerabilities to breaches of the regime and exploring ways to mitigate these risks. Although the sanctions regime is characterised by strict liability rather than risk-based, implementing this framework aids in the identification of emerging risks and facilitates the adoption of preventative measures. The Office…
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Webinar : Auditing your Conveyancing Cases – Lifting the Carpet.
CQS audits are on the in increase. I will be conducting a 30 minute webinar later this month focusing on providing helpful tips what to look out for and what the main regulatory tick boxes are when it comes to CQS audits. Helpful guidance will be given on the following areas: If you are interested…
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New CQS focused webinar on managing residential risk
Specialists in property search and data, tmgroup and IQ Legal Training, are collaborating to present a complimentary webinar focusing on the vital subject of risk management for CQS accredited firms. The webinar will underscore the essential good practices and policies that CQS firms should embrace in addressing fraud, claims, and anti-money laundering concerns. The webinar…
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CQS Training Courses 2024
To assist solicitors in upholding their Conveyancing Quality Scheme (CQS) accreditations, Access Legal, a prominent legal technology provider authorised by The Law Society, has introduced updated courses aligned with the 2023 – 2024 syllabus. To uphold their CQS accreditations, firms need to complete the necessary courses within the specified timeframes mandated by the Law Society.…
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CQS Client Care Policy – Pledges
The CQS Client Care policy includes commitments to transparent communication, professional conduct, confidentiality, accessibility, and accommodations for disabled clients.
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CQS Dealing with Lender Policy – Confidentiality
“It is imperative to give special attention to the duty of confidentiality when the Firm is representing both a borrower and a lender simultaneously. The Firm must thoroughly consider the implications if there are any changes in the purchase price or if it becomes aware of any other information that the lender would reasonably consider…
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CQS Risk Management Policy and Register
Firms accredited with the Law Society conveyancing mark must adhere to strict guidelines, including the implementation of a comprehensive CQS Risk Management Policy and the maintenance of a detailed risk register. It is considered best practice for the risk register to be categorised into strategic, financial, operational, compliance, and breaches (both material and non-material), with…
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Lender Updates Leasehold Policy
MPowered Mortgages updated their P2 policy for leasehold properties, setting strict guidelines for ground rents, maintenance charges, and property valuations. Legal firms handling CQS should be aware of these changes.
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CQS Business Continuity Policy/Plan
Accredited firms must develop bespoke CQS business continuity plans, tailored to operational dynamics, risks, and resources, considering COVID-19 challenges and cyber threats. Regular annual reviews are vital.
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What is in a CQS Client Care Policy?
The 2022 version of the CQS Core Practice Management Standards (CPMS) mandates CQS firms to establish a policy addressing client care (s6.1). So what does a CQS Client Care Policy Include? As will all policies, the CQS Client Care Policy will need to be drafted or adapted based on the specific approach that your firm takes…