How will you know when they have been selected for a CQS audit?

The Law Society CQS Team holds the responsibility of making decisions regarding practice assessments, actively and reactively selecting which practices will undergo an audit. The selection process may involve random choices or be based on data indicating a need for engagement. During the annual reaccreditation application process, practices submit extensive information to the Law Society. Utilising this data, the Law Society can proactively or reactively profile practices, determining areas that require attention. Once a selection is made, the senior responsible officer (SRO) of the firm is notified by email.

Practices must remain vigilant in monitoring this email, as the Law Society does not participate in spamming activities. Emails from the Law Society usually contain crucial information about current developments or serve as notifications for an upcoming onsite evaluation.

The email contains detailed information about the upcoming assessment, including the timing, interviewees, process, and specific data needed by the Law Society. Practices must submit relevant CQS Core Practice Management Standard referenced policies and procedures within a few weeks of notification. Usually, practices are given around four weeks’ notice before the assessment, making it essential to closely monitor such communications.

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