CQS firms are now obliged to make all necessary changes to their policies, controls and procedures (PCPs) and ensure additional training is provided to staff on the changes.
The changes to the CQS Core Practice Management Standard (CPMS) were published in February 2022 and took effect from 1 May 2022.
Conveyancing firms must carefully read and consider if their existing PCPs and CQS Policy Templates are adequate and evaluate the levels of awareness demonstrated by staff.
The following sample CQS Policy Templates are available to purchase but would need to be adapted based on the firm’s specified requirements.
- Stamp Duty Land Tax CQS Policy Template
- Policy for dealing with Lender and Reporting matters to Lenders procedure
- Identification of Property Mortgage Fraud Policy
- Anti Bribery Template Policy
- Business Continuity Plan/Policy
- Anti-Money Laundering Policy Template
- Information Management and Security Policy
- Learning and Development Policy
- Conflict Handling Policy
- Template Client Care Policy