UK Finance
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Lenders Continue to Hit Tech Glitches
Hot on the heels of HSBC’s technical issue with the UK Finance Lenders’ Handbook platform, Bank of Ireland have hit a problem with their facility ‘Rightfax’. Historical update: This article records a temporary Bank of Ireland communication problem reported in December 2023 and January 2024. The contact arrangements quoted below should not be assumed to…
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CQS Dealing with Lenders Policy – What’s the Point?
The primary objective of a Dealing with Lenders Policy is to make it clear that when acting on a purchase or remortgage, the lender is just as much your client as the borrower. Therefore, one has a professional duty to follow their instructions. This is reinforced in the 2022 CQS Core Pratice Managment Standards. When…