Tag: Terms and Conditions
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Managing Expectations: The Secret to a Smooth Move
According to recent insights from the Legal Ombudsman (LeO), much stress in conveyancing doesn’t actually come from the legal work itself, it comes from a “misalignment of expectations.” Recent data shows that residential conveyancing complaints now account for 36% of all cases accepted by the Ombudsman. Interestingly, the majority of these aren’t about professional negligence;…
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Cyber Crime Special Update to Conveyancing Ts and Cs
Following the recent cyber incident, the Law Society has issued guidance for conveyancing firms highlighting the need to prepare for such an attack before their next professional indemnity insurance (PII) renewal. One question they urge firms to consider is “do your terms of business make clear your liabilities to clients if the firm is subject…