law firm terms and conditions
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Law Firm Terms and Conditions: Five September Updates
Five emerging risks show why law firm terms and conditions require continuing review, including AI transcription, survey reports, electronic billing and preliminary advice.
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CQS Client Care Policy: Is Yours Still Compliant?
CQS-accredited firms must urgently update their Client Care Policies, as outdated versions risk compliance failures and reputational damage. Recent audits require evidence of ongoing client care management and effective communication. A dynamic policy should reflect current legal complexities and actively engage staff. Regular updates are essential to maintain compliance and client satisfaction.