CQS Policy Updates: Keep Your Firm’s Procedures Current
When did your firm last review its CQS policies against the decisions being made on live conveyancing files?
Changes in lender instructions, technology, working arrangements and property risks can leave established procedures needing attention. A useful review identifies what needs changing, who approves the amendment and how staff will put it into practice.
These articles explore CQS policy updates and their practical implementation, including lender reporting, searches supplied by others, information security and risk management.
Keep your CQS policies under active review
Give your firm a regular source of suggested wording to assess. Lexsure’s POLICYmonitor CQS Policy Update Service provides monthly notifications highlighting paragraphs to consider incorporating into your existing policies.
Review the suggestions, adapt relevant wording and record how approved changes will be communicated and implemented.
Subscribe to CQS Policy Updates →
For CQS-accredited firms in England and Wales. Suggested wording requires assessment and adaptation to your firm’s work and procedures.
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A Conveyancing Portal Request Arrives. Who Is Authorised to Share the Documents?
An estate agent requests the buyer’s source-of-funds documents through a shared portal. A mortgage broker asks for the Report on Title. A member of staff uploads a document without realising that everyone invited to the transaction workspace can see it. The portal may be secure. The disclosure may still be inappropriate. Conveyancing firms need to…
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The Search Was Supplied by Someone Else. Who Checked It Was Suitable?
The article discusses the importance of assessing supplied search reports in conveyancing to ensure suitability for specific properties and buyers. It emphasizes clear responsibility for review processes, identifying coverage and limitations of reports, and adhering to lender requirements. Proper documentation and explanations for additional searches are crucial to avoid delays and unexpected costs.