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Showing posts from July, 2018

Lender File Requests: Do you feel lucky?

Receiving a letter from a lender requesting a number of your firm's conveyancing files is like playing out the "Do You Feel Lucky" scene from the movie Dirty Harry.  One day things feel great in the conveyancing department and the next day the pesky lender - a ‘so called’ client - is on your case. Problem is that the conveyancing department or indeed the whole firm can be shot to pieces by that darned list-wielding and trigger-happy client.  Maverick cops aside, compliance with lender handbook requirements is more critical than ever, especially given the likely increase in interest rates and repossessions. There are two types of firm:  Organizations with a culture of strict lender compliance management who have internal audit mechanisms in place.  The casual firms who have some idea about dealing with lender compliance  don't do internal audits. Such firms operate on a hope and a prayer that the property prices continue to rise and that their borrower c...